Sydney: Doltone House Hyde Park
Thursday 13 August 2015

An invitation only event, G-Summit Sydney will bring thought leaders, industry experts, Genesys partners, customers and prospects together to share the latest in best practices and innovation.

You will hear from well known futurist Ross Dawson as well as industry thought leaders, be part of a live panel discussion, hear from existing customers and view live demonstrations.

This year’s event theme ‘Next-Generation CX’ will showcase how Genesys innovations greatly simplify the deployment of customer experience technologies from the customer facing front office to the back office, while bringing expertise, insights and new perspectives on how to manage the customer experience.

You will also be the first to witness the unveiling of a research study on how omnichannel strategies are being developed and implemented in the digital age and hear the ways organisations can adapt this to become leaders in delivering omnichannel CX.

The G-Summit is a one day event, providing delegates with opportunities to network and gather insight & direction on CX from fellow peers and industry leaders. The G-Summit will finish the day with afternoon cocktails to close.

Why You Should Attend

  • Hear from CX Futurist and author, Ross Dawson
  • Exclusive unveiling of Genesys & Fifth Quadrant Omnichannel Research study
  • Hear from leading organisations on transforming CX
  • Be part of interactive panel sessions, including live polling opportunities
  • Join us in the “NextGen CX IdeaLab” for Innovative 1:1 demos with CX gurus
  • Prime networking opportunity for CX leaders from a range of industries